Shop Policies & Shipping

All Candles are Hand-Poured & One of a Kind

All candles are individually hand-poured in Oakland, CA & Denver, CO. Because of this, each candle has its own personality and may have small cosmetic differences from the next, but makes it its own unique piece for you.

 

Processing Times

Shipments are hand packed and shipped in recycled or recyclable packaging. Concrete Poppy is working very hard to eliminate plastics from our shipping process. Please allow 3-5 Days for processing and packaging after order is placed.

 

Estimated Shipping Times

United States + Canada: 2-5 business days

Unfortunately, we are not shipping internationally quite yet! Stay tuned though!

 

Return Policy

We want you to be 100% satisfied with your order. Returns/exchanges are available within 14 days of order arrival. Please reach out with any issues or concerns at concretepoppydesign@gmail.com and we will issue you a refund and return shipping label. We are unable to cover shipping costs for return items at this time. 

Please reach out with any other issues or concerns at concretepoppydesign@gmail.com